1. Introduction

At UNIQUE RENTAL PANEL, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our white-label SMM panel rental services.

Important Note: We operate from Pakistan and provide rental panel services, not direct SMM services. We do not collect any data from your rented panels - you have complete control over your panel's data and user information.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

2. Information We Collect

We collect information about you only for our rental panel service operations. The types of information we may collect include:

3. How We Use Your Information

We use the information we collect specifically for our rental panel service operations, including:

• Panel Rental Services: To provide, set up, and maintain your rented white-label SMM panels
• Account Management: To create and manage your rental account, process payments, and handle billing
• Customer Support: To provide 24/7 support in English, Urdu, and Punjabi languages
• Payment Processing: To handle deposits, rental payments, and manage your account balance (no refunds)
• Panel Setup: To configure your panel with domains, SSL certificates, and basic settings
• Communication: To send setup notifications, renewal reminders, and downtime alerts via WhatsApp channel
• Security: To detect fraudulent activities and protect our rental platform
• Legal Compliance: To comply with Pakistani laws and regulations

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:

4.1 Service Providers

We may share minimal information with trusted service providers for:

• Payment Processors: EasyPaisa, JazzCash, UPaisa, Binance, CashMaal, Payoneer, and other verified payment gateways
• Hosting Providers: For secure panel hosting and server management
• Domain Providers: For free domain setup when included in plans
• SSL Certificate Providers: For security certificates included with all panels

4.2 Legal Requirements

We may disclose your information when required by Pakistani law or to:

• Comply with legal processes or government requests in Pakistan
• Protect our rights, property, or safety
• Prevent fraud or illegal activities on our platform
• Protect the rights and safety of our users

4.3 Panel Data Isolation

Important: We never share or access data from your rented panels. Your panel operates independently, and any data your panel collects from its users is completely under your control and responsibility.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and rental account data. Our security measures include:

• Encrypted Databases: We use secured and different hashed database string systems
• SSL Certificates: All panels include SSL certificates for secure connections
• Secure Payment Processing: All payment gateways use secure framework systems
• Access Controls: Restricted access to customer account information
• Regular Updates: Continuous security updates and maintenance
• Server Security: Protected hosting infrastructure

Panel Security Features

• Default admin credentials that must be changed immediately
• Two-Factor Authentication (2FA) capability
• IP protection settings
• Secure admin access controls

6. Data Retention & Deletion

We retain your personal information based on specific timeframes related to our rental panel services:

6.1 Account Data Retention

• While your account is active and you rent panels from us
• For legal and compliance requirements under Pakistani law
• To resolve disputes or enforce our agreements
• For fraud prevention and security purposes

6.2 Panel Data Retention

• Active Panels: Data retained as long as rental is active
• Expired Panels: 24-hour grace period for renewal contact
• Suspended Accounts: 72-hour period to contact support for explanation
• Database Backup: Available upon request before deletion

6.3 Permanent Deletion Policy

We permanently delete data in the following scenarios:

• After 24 hours of panel expiration with no renewal contact
• After 72 hours of account suspension with no response
• Immediately after providing database backup to customer
• Upon customer request for account closure

7. Your Privacy Rights

As a rental panel customer, you have the following rights regarding your personal information and panel data:

7.1 Account Data Rights

• Access: The right to know what personal information we have about your rental account
• Correction: The right to update your account information and contact details
• Account Closure: The right to close your rental account (subject to no-refund policy)
• Communication Preferences: Control over WhatsApp notifications and email updates
• Support Access: 24/7 support in English, Urdu, and Punjabi languages

7.2 Panel Data Rights

• Complete Control: Full control over your rented panel's data and users
• Database Backup: The right to request database backup before termination
• Data Portability: Receive your panel database in a transferable format
• Privacy Settings: Manage your panel's privacy and security settings
• Provider Freedom: Connect any SMM providers without our approval

7.3 Limitations

• No Refunds: Payment-related data cannot be modified due to strict no-refund policy
• Legal Compliance: Some data retention required for Pakistani legal compliance
• Security Logs: Basic security logs retained for fraud prevention

To exercise these rights, contact our support team through any available channel.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your login information and preferences
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect some functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Age Requirements

There is no specific age limit for using our rental panel services. However, users must have the legal capacity to enter into binding agreements and fully agree to all our terms and conditions before creating an account.

Important: If you do not agree with our terms and conditions, do not create an account on our website. Panel renters are responsible for ensuring their panel's compliance with local laws regarding age restrictions for their end users.

11. International Operations

We operate from Pakistan and provide rental panel services to customers worldwide. Your account information is primarily stored and processed in Pakistan, where our servers and business operations are located.

For International Customers:

• We accept international payment methods (Binance, CashMaal, Payoneer, etc.)
• Support is available in English for international customers
• Panel hosting may utilize international server locations for optimal performance
• Customers are responsible for compliance with their local laws

By using our services, you consent to the processing of your information in Pakistan and understand that Pakistani data protection laws apply to our operations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our rental panel services, security measures, or legal requirements. We will notify you of any significant changes through:

• Email notifications to your registered email address
• WhatsApp channel announcements
• Updates posted on this page with revised "Last Updated" date
• Dashboard notifications in your account

Your continued use of our rental panel services after any changes to this Privacy Policy constitutes your acceptance of such changes. We recommend reviewing this policy periodically.